FAQs

1. How can I contact you?

You can contact us by sending an email to reebeekhan77@gmail.com. We will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We work with trusted suppliers from around the world to ensure the best quality and variety for our customers.

3. Can I get a refund on my product?

Yes, we offer a 7-day refund policy. If you are not satisfied with your purchase, you can request a refund within 7 days of receiving your item. Please refer to our refund policy for more details.

4. How long does shipping take?

Shipping times may vary depending on the product and the supplier. Generally, it takes between 7-21 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be some restrictions and additional customs fees or taxes imposed by your country. It is the buyer's responsibility to check and comply with their local customs regulations.

6. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

7. Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

8. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately. We will evaluate the issue and make it right by either replacing the item or issuing a refund, depending on the circumstances.

9. Can I cancel or change my order?

Once an order is placed, it is processed and shipped as quickly as possible. Therefore, we cannot guarantee that we will be able to cancel or change your order. However, if you need to make any changes, please contact us as soon as possible, and we will do our best to assist you.

10. How do I return a product?

If you would like to return a product, please contact us within 7 days of receiving your item. We will provide you with instructions on how to return the item. Please note that the item must be in its original condition, unused, and with all tags and packaging intact. For more information, please refer to our refund policy.